Your privacy is our priority. This document clearly explains what data we collect, how it is used, and the steps astar6 takes to keep your information secure at all times.
This is the foundation of how astar6 handles your data with full accountability
Welcome to the Privacy Policy page astar6. This document explains in detail how the astar6 platform at astar6.net collects, uses, stores, and protects your personal data as a user and player on our platform.
Astar6 is fully committed to protecting the privacy of all Malaysian players on our platform. We understand that your trust is our most valuable asset — and that trust can only be maintained when you know exactly what happens to the information you share with us. This policy is written in plain language with one purpose: so that you genuinely understand it, rather than simply clicking "I Agree" without reading.
By registering an account, using our services, or browsing the astar6 website, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, you may discontinue use of the platform and contact us to close your account and request deletion of your data.
astar6 collects several categories of personal data when you register and use our platform. We only collect information that is genuinely necessary to deliver quality services and comply with applicable legal requirements.
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identification Data | Full name, date of birth, identification card number | Identity verification (KYC), legal compliance |
| Contact Data | Phone number, email address, state of residence | Account communications, customer support |
| Financial Data | Payment method details, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, web browser, OS | Security, platform optimisation |
| Activity Data | Game history, bets, logins, sessions | Responsible gaming, fraud prevention |
| Preference Data | Language settings, communication preferences, game preferences | Personalisation of user experience |
The financial data collected by astar6 is limited to information needed to process deposits and withdrawals via legitimate Malaysian payment methods such as DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX internet banking. astar6 does not store credit or debit card numbers directly – all card transactions are processed through payment gateways that comply with PCI DSS security standards.
For the identity verification (KYC) process, you may be asked to upload a copy of your Malaysian identification card or other official documents. These documents are stored in an encrypted system and are only accessible by authorised personnel for verification purposes.
Data collected by astar6 used solely for legitimate and necessary purposes. We do not use your data for anything unrelated to the delivery of our services without your consent. The following are the primary purposes for which your data is used:
Register with astar6 in confidence – your data is fully protected from day one.
For marketing purposes, astar6 will contact you about promotions, bonuses, and new offers only if you have given your consent during registration or subsequently through your account settings. You may withdraw this marketing consent at any time without affecting your ability to continue using the astar6 platform. Withdrawing marketing consent does not affect necessary account-related communications such as transaction confirmations and security notices.
Astar6 processes your personal data on a valid legal basis. Our data processing adheres to the principles set out under Malaysia's Personal Data Protection Act 2010 (PDPA) and other applicable data protection laws.
Astar6 does not sell your personal data to any party. However, to deliver the services you use, we need to share certain data with carefully selected partners and service providers. Every third party that receives your data is bound by strict confidentiality and data protection agreements.
Astar6 does not share your personal data with third-party advertising companies, social media platforms, or any other entity for marketing purposes without your explicit consent. This is a commitment we uphold seriously as part of the trust you place in us.
Protecting your data is a responsibility astar6 takes seriously. We invest in robust security infrastructure and conduct regular reviews to ensure your data is safeguarded against the ever-evolving threats of the digital world.
While astar6 takes all reasonable steps to protect your data, it is important to remember that no security system can guarantee 100% absolute protection against all cyber threats. You also play an important role in your own data security by using a strong password, not sharing your login credentials, and notifying astar6 immediately if you suspect unauthorised access to your account.
As a player astar6 and as a data subject under Malaysian data protection law, you have certain rights regarding your personal data. astar6 respects these rights and has clear procedures in place to help you exercise them.
Every astar6 player has full rights over their personal data
To exercise any of the above rights, contact the astar6 team via 24/7 live chat or email us at support@astar6.net stating your request type clearly. We will verify your identity before processing any request to ensure the security of your data. Our standard response time is within 14 working days for most requests, and no more than 30 days for more complex ones.
Astar6 uses cookies and similar tracking technologies to enhance your experience on our platform. Below is a clear explanation of the types of cookies we use and their purposes:
You can manage your cookie settings through your web browser. Modern browsers allow you to view, delete, and block cookies from specific websites. However, disabling essential cookies may affect your ability to log in and use certain features on the astar6 platform. For guidance on managing cookies in your browser, please refer to that browser's help documentation.
Astar6 has a clear data retention policy. We do not retain your personal data longer than necessary to fulfil the purpose for which it was collected, or longer than required under Malaysian law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | For as long as the account is active | Service delivery |
| Financial Transaction Records | 7 years after the transaction | Tax & AML legal requirements |
| KYC Documents | 5 years after account closure | Regulatory compliance requirements |
| Support Communication Logs | 3 years | Dispute resolution & service improvement |
| Technical & Security Logs | 12 months | Fraud detection & security |
| Marketing Data (with consent) | Until consent is withdrawn | Promotional communications |
Once a retention period expires or you request data deletion (subject to legal requirements), astar6 will securely dispose of your data using methods that ensure it cannot be recovered by any party. For data stored in physical format (such as printed KYC documents), disposal is carried out through secure document shredding.
Astar6 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to how we protect your data. Each new version will have its effective date clearly stated at the top of this page.
When material changes are made to this Privacy Policy — meaning changes that significantly affect how we use or protect your data — astar6 will notify you via:
Continued use of the astar6 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to close your astar6 account and request deletion of your data in accordance with the procedures described in Section 7 of this document.
Effective Date: January 2026 | Version: 2.4 | Language: Bahasa Melayu (ms-MY)
If you have any questions, concerns, or would like to exercise your privacy rights regarding your personal data at astar6, our team is ready to assist you. We are committed to responding to every privacy inquiry thoroughly and within a reasonable timeframe.
When contacting astar6 regarding a privacy matter, please include your account number (if applicable), a clear description of your request type (data access, correction, deletion, etc.), and the contact details you would like us to use when responding. Identity verification may be required before we can process requests involving sensitive data.
Your data is protected. Your privacy is respected. astar6 builds trust through transparency – not just promises. Register for free today, deposit from RM10 using the Malaysian payment method you trust, and claim your welcome bonus of up to RM888.
18+ | Play Responsibly | Malaysia | support@astar6.net